Product management and the construction of the required software: the case of the Commercial Agreements module

the case of the Commercial Agreements module

Resumo

This article describes an applied research conducted in a technology company. The project addresses the adoption of product management within the context of software engineering, analyzing changes in environment and work dynamics resulting from this adoption. The goal was to understand how the management of software products in the Agreements Module is transforming the software engineering of a technology company, working on the uncertainties pertinent to the product at the implementation phase, avoiding the mismatch of information that ends up causing the nondelivery of the products, failing customer requirements, and creating unrealistic schedules and budgets. The purpose of this work was to contribute to the area of technology by producing content for a branch not yet explored in academia, as it is experiencing great growth in the labor market. The cohort of this research was ten professionals from Agreements squad: five developers, one design analyst, one quality analyst, one product manager, one agile coach and one coordinator. Through surveys applied to the end user and to the team involved at the development, it was possible to assess the level of satisfaction within the process and the product delivered. Throughout the article, it is possible to observe the importance of product management in the production of software; as when implemented in a planned and integrated way, it can bring profits and avoid rework.